I'm very eager to get back into the game, but I'm been having Username/Password problems since Monday night. I turned in a ticket on Wednesday morning. Hopefully, I'll be able to get back in within a couple days.
My story is that I signed up just over a year ago. I canceled my account after about a month. Went a week, and then decided to continue playing Horizons. Unfortunately, this was right at the start of some of the billing problems. I was unable to renew my subscription with my credit card, and have been unsuccessful in renewing for the past year.
I know that the outage is supposedly due to a massive power failure, but the login page and Username/Password problem started a day before the outage.
I really hope that I can return to Horizons with a paid account AND my current characters.
Galem Thawn
The website login is
Submitted:
Wed, 07/18/2007 - 23:38The website login is borked. You'll get that error.
Try using the standalone launcher.Â
I Hope too :D
Submitted:
Wed, 07/18/2007 - 23:39i hope u can return to HZ as well
and u mentioned a ticket because of ur
log in failure.. like it wont take ur password or email..
what is this ticket thing?
how do u do it?
*curious*
my friend has been having same troubles.
Do share >^,,^<
Agua.~
~.~Timeless
I get the error message if I
Submitted:
Wed, 07/18/2007 - 23:50I get the error message if I use the stand alone launcher or if I edit the prefs file and try opening Horizons.exe.
Agua, You can submit a
Submitted:
Wed, 07/18/2007 - 23:54Agua,
You can submit a trouble ticket at http://support.istaria.com/
Hope u get it fixed soon...
Submitted:
Thu, 07/19/2007 - 21:42Yeah, G, wondered why I havent seen u in the past few days. I just hope u get a quicker response at the support.istaria site than i have. Still waiting over 2 months for an answer to my ticket...And I understand thats really not that long.
Regards,
Dom